ozototo Platform Privacy Notice

This page describes what we collect when you use ozototo and how we keep that data protected. When you create an account, deposit funds, or play our games, we collect personal information—your name, email, phone number, date of birth, and payment details. We also collect technical data like your device type, IP address, and gameplay activity. We use this information to verify your identity, process your deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations.

We take data security seriously. Your personal information is encrypted and stored on secure servers. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and law enforcement when legally required. Our servers may sit outside your jurisdiction, but we maintain the same security standards regardless of location. You have the right to access, correct, or delete your personal data at any time by contacting our support team.

This privacy notice explains our data practices in plain language. If you have questions about how we handle your information, our support team can clarify any section.

What data we collect on ozototo

We collect several categories of information when you use ozototo. First, we collect account information: your name, email address, phone number, date of birth, and a copy of a valid ID document. This is mandatory for account verification and compliance with anti-money-laundering regulations. We also collect payment information—the payment method you use, transaction amounts, and timestamps. We do not store your full payment credentials; instead, our payment processors handle that data securely.

Second, we collect technical data. When you access ozototo, we log your IP address, device type, operating system, and browser information. We track your gameplay activity—which games you play, how long you play, and your predictions or bets. We use this data to detect fraud, prevent abuse, and improve our platform. We also collect cookies and similar tracking technologies to remember your preferences and login status.

Third, we collect communication data. If you contact our support team via live chat, email, or in-app help, we store your messages and our responses. We use this data to resolve your issues and improve our support quality.

ID verification is mandatory on ozototo

We collect your ID document to confirm your identity and prevent fraud. This is a legal requirement, not optional.

How we use your data on ozototo

We use your data for several purposes. First, we use it to operate our platform—to process your deposits and withdrawals, verify your account, and deliver our games and sportsbook. Second, we use it to detect and prevent fraud. We monitor accounts for suspicious activity, unusual betting patterns, or multiple accounts from the same person. If we detect fraud, we may suspend your account pending investigation.

Third, we use your data to comply with legal requirements. We are required by law to verify your identity, track your transactions, and report suspicious activity to financial authorities. We maintain detailed records of all transactions and account activity for regulatory compliance. Fourth, we use your data to improve our platform. We analyze gameplay patterns, payment trends, and support requests to identify areas for improvement. We may also use aggregated, anonymized data for research or marketing purposes.

We do not use your data to send unsolicited marketing emails or SMS messages. We do not sell your data to third parties. We do not use your data for purposes other than those listed above without your explicit consent.

Third-party processors and data sharing

We share your data with third parties only when necessary to operate our platform or comply with law. Our payment processors (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. These processors have their own privacy policies and security standards. We do not control how they handle your data, but we choose processors that meet industry security standards.

We also share data with compliance partners and financial authorities when legally required. If we detect suspicious activity, we may report it to anti-money-laundering authorities. If law enforcement requests your data, we comply with legal orders. We do not share your data with marketing companies, data brokers, or other third parties for commercial purposes.

Data location: Our servers may be located outside Indonesia. However, we maintain the same encryption and security standards regardless of server location.

Your rights and data access on ozototo

You have the right to access, correct, and delete your personal data. To request access to your data, contact our support team with your account email. We will provide a copy of all personal information we hold about you within a reasonable timeframe. To correct inaccurate data, log into your ozototo account and update your profile, or contact support for assistance. To request deletion of your data, contact support and we will delete your account and associated data, subject to legal retention requirements.

We may retain some data for legal or compliance reasons even after you request deletion. For example, we retain transaction records for anti-money-laundering compliance. We will inform you of any data we retain and the reason for retention.

You also have the right to object to certain data processing. If you do not want us to use your data for fraud detection or platform improvement, contact support and we will note your preference. However, we cannot disable fraud detection or identity verification, as these are legal requirements.

Cookies and tracking technologies

We use cookies to remember your login status, preferences, and gameplay history. Cookies are small files stored on your device that allow us to recognize you when you return to ozototo. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can disable cookies in your browser settings, but this may affect your ozototo experience.

We also use similar tracking technologies like pixels and local storage. These allow us to track your activity across our platform and measure the effectiveness of our features. We do not use these technologies to track you across other websites.

Data security and retention

We protect your data with industry-standard encryption and security practices. Your personal information is encrypted in transit and at rest. We use firewalls, intrusion detection, and regular security audits to protect our systems. Our staff access your data only when necessary to serve you, and we require them to sign confidentiality agreements.

We retain your data for as long as your account is active. After you close your account, we retain data for a period required by law—typically several years for transaction records and compliance purposes. We delete data that is no longer necessary for legal or operational reasons. If we experience a data breach, we will notify you and relevant authorities as required by law.

Changes to this privacy notice

We may update this privacy notice periodically to reflect changes in our data practices or legal requirements. We will notify you of material changes before they take effect. Your continued use of ozototo after we publish updated terms constitutes your acceptance of those terms. We encourage you to review this notice regularly to stay informed of any changes.

If you have questions about our privacy practices or how we handle your data, contact our support team. We are available via live chat, email, or in-app help. Whether you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist you with data access requests or privacy concerns.